GAP OUTLET – Senior Sales Associate

As a Senior Sales Associate in store you will be at the front line in delivering an excellent in store experience for your customers and act as a mentor for the Sales Associate team.  You will have a strong sense of presence on the shop floor and the ability to communicate confidently with customers.  You will have an awareness of fashion/trends, be able to outfit build and respond to customer needs ensuring that have a seamless shopping experience.

For a portion of your contracted hours, you may be required to hold the store keys and undertake the responsibility and duties required to open and close the store, lead the sales associate team to achieve daily tasks and deal with issues as they arise.


Drives Business Results

  • Consistently deliver against goals and targets set by the management team.
  • Uses initiative to drive store results.
  • Puts the customer first and focuses on converting all customers who come into our stores.
  • Drive results by participating in an Leader On Duty (LOD) Shift.

Ambassador for the Store and Brand 

  • Delivers great customer service and strives to exceed customer’s expectations through Do What You Love behaviours.
  • Knowledgeable about current product ranges and can talk confidently to features, benefits, garment care and current trends.
  • Maintains great brand and visual standards and takes pride in how the store looks.

Inspires Team

  • Acts as a mentor (and coach when Keyholder) for the Sales Associate team.
  • Works as a team player and enjoys helping and supporting in the development of the Sales Associate team.
  • Takes full responsibility for personal development and uses initiative to drive personal goals.
  • Seeks regular feedback from managers, peers and colleagues and uses this feedback to improve skills and behaviours.

Ensures Compliance 

  • Delivers great store standards through adherence to Merchandise Handling SOPs.
  • Ensure LP and Health and Safety Policies and Procedures are followed when Keyholder.
  • Hold self-accountable to all Gap Inc. standards of performance.


  • Excellent verbal communication skills.
  • Excellent customer service skills.
  • Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
  • Allocates time effectively, handles multiple demands and competing priorities.


  • Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts.  Overnights may be required.
  • Ability to hold the store keys and undertake additional responsibilities as a keyholder.
  • as and when required to support the store management team and operations’



Store Manager Required  – GAP Outlet

The Store Manager is fully accountable for; driving revenue, controlling costs, leading an empowered team, developing and retaining talent, providing legendary service and delivering to all legal compliance requirements. The Store Managers role will lead the entire store and manage their managers to deliver the store’s business plan and people goals and will constantly look for new opportunities and ways of working that will create a better business.


Drives Business Results

  • Drives the analysis of performance through the business KPI’s.

Through leading and coaching

  • Achieves sales goals.
  • Optimises salary budgets to achieve agreed payroll percent to sales.
  • Accountable for controllable costs.
  • Actively manage the P and L look for new ways to drive sales and reduce costs.

Ambassador for the Store and Brand

  • Delivers outstanding visual presentation and effective merchandise and inventory management.
  • Leads store team to deliver the best customer store experience through:
    • Fitting rooms service
    • Selling skills
    • Shop floor replenishment and productivity
    • Customer outfitting / Personal Stylists
    • Visual execution and commercial use of both space and fixture
    • Sets and embeds Brand standards

Inspires Team

  • Provides outstanding leadership to the store team generating high levels of motivation and commitment.
  • Completes and delivers the manpower plan for the store.
  • Live performance management. Creates a climate of high quality feedback, coaching and development.
  • Creates training and development plans for team.
  • Ensure a fully trained store team.

Ensures Compliance

  • Holds store team and self-accountable to all Gap Inc. standards of performance.
  • Achieve compliance in Risk Management and Health & Safety.
  • Ensures shelf availability, data integrity, shrink control, P&P compliance.
  • Delivers effective payroll management in store.
  • Controls losses through effective loss prevention plans.
  • Monitors and implements quarterly Ops audit.
  • Proven leadership and communication skills.
  • Must have excellent verbal and written communication skills and the ability to influence staff.
  • Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner.
  • Allocates time effectively, handles multiple demands and competing priorities.

Experience required

  • Demonstrated management skills as Store Manager or Associate Manager.
  • Proven track record in people development, manpower planning time management and strong leadership qualities.

Additional Requirements

  • Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required.

Apply here:




Elizabeth Arden at Shaws Department Stores


Elizabeth Arden at Shaws Department Stores are currently looking for….

X1 Day Part Time Beauty Consultant (temporary)

Our Story

Elizabeth Arden opened her first spa on Fifth Avenue in 1910 and

began to build one of the world’s first and most pioneering global beauty brands. As a business person, beauty advisor, and woman’s advocate, Elizabeth Arden was an inspiration to women all over the world. That’s as true today as it was 100 years ago.

Your Career

Elizabeth Arden is more than a beautiful career, you will be part of a family company culture and work for a brand  leader. We offer exciting benefits including; generous product allocation, employee discount program, bonus/commission scheme, long service awards, development incentives , recognition program, contributory pension scheme and long service awards.

Go Make Your Mark Today!

Apply now! – Send your cv to







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